Privacy Policy
Last updated: 14 April 2026
1. Introduction
SnoutSwipe ("we", "us", or "our") operates the snoutswipe.com website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We may collect information about you in the following ways:
- Personal Data: Name, email address, postcode, and other information you voluntarily provide when creating an account or completing our pet-matching questionnaire.
- Usage Data: Browser type, operating system, pages visited, time spent on pages, and other diagnostic data collected automatically.
- Cookies & Tracking: We use cookies and similar tracking technologies to monitor activity and hold certain information. You can manage your preferences via our cookie banner.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Match you with adoptable pets based on your preferences
- Connect you with verified shelters and rescue organisations
- Send you updates, newsletters, and marketing communications (with your consent)
- Improve and personalise your experience
- Monitor and analyse usage and trends
- Detect, prevent, and address technical issues
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Shelters & Rescues: When you submit an adoption inquiry, relevant information is shared with the shelter to facilitate the process.
- Service Providers: Third-party vendors who assist us in operating our platform (e.g. hosting, analytics, email delivery).
- Legal Requirements: If required by law or to protect the rights and safety of SnoutSwipe and its users.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at privacy@snoutswipe.com.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@snoutswipe.com.